ShikshaloyShikshaloy
Super Admin guides

Getting help & support

Find answers in the FAQ, or reach the Shikshaloy team directly.

1

Check the FAQ

Go to Help & Support and search or browse the FAQ — it covers common questions about billing, school setup, and technical issues.

2

Submit a support request

If the FAQ doesn't cover it, fill in the category, subject, and message on the same page and click Submit Request.

You can also reach us directly by email or phone — both are listed at the top of the Help & Support page.

3

Track your request

Switch to My Requests on the same page to see the status of anything you've submitted and reply in the same thread when the team responds.