Legal
Account & Data Deletion
Last updated: August 2026
How to request deletion of your Shikshaloy account and personal data. See our Privacy Policy for details on what we collect and how it's used.
Who this page is for
Shikshaloy accounts are created and managed by a school (Super Admin, Admin, Staff, Teacher, Student, Parent, or Driver roles). This page explains how to delete your account and associated data, whether you're a school administrator or an individual user within a school.
If you're a Super Admin (school owner)
You can permanently delete your school's Shikshaloy account and all associated data by contacting us at the email below from your registered school email address. We'll verify the request and process deletion within 30 days. This removes the school's records, staff, student, parent, and fee data from our systems, except where we're required to retain certain records (e.g. billing records) for legal or accounting purposes.
If you're a Staff, Teacher, Student, Parent, or Driver
Your account is created and controlled by your school. To delete your individual account and its data, first ask your school's Super Admin or Admin to remove you from the dashboard (Dashboard → Staff/Students → remove or deactivate). If you're unable to reach your school administrator, contact us directly at the email below and we'll coordinate the deletion with your school.
What gets deleted
Deletion removes your profile information, login credentials, and role-specific records (attendance, grades, fee history, messages) tied to your account. Data shared with or generated by other users of the same school (e.g. a teacher's grade entries for a class) is retained as part of the school's institutional records unless the school requests otherwise.
Timeline
We process verified deletion requests within 30 days. You'll receive a confirmation email once the deletion is complete.
Request deletion
Email [email protected] with your account details, or call +91 99327 97131.